000			02811cam a2200421 a 4500
999			_c44399 _d44399
001			ocm37688363
003			OCoLC
005			20200114164307.0
008			970917s1998 nyu f 001 0 eng
010			_a 97040744
020			_a9780814438992
029	1		_aAU@ _b000013463359
029	1		_aAU@ _b000023369870
029	1		_aAU@ _b000051869667
029	1		_aAU@ _b000058129622
029	1		_aNLGGC _b162974353
029	1		_aNZ1 _b3017677
029	1		_aYDXCP _b1383945
035			_a(OCoLC)37688363 _z(OCoLC)775983379
040			_aDLC _beng _cDLC _dOCL _dBAKER _dBTCTA _dYDXCP _dLVB _dOCLCG _dBTN _dILU _dOCLCO _dOCLCA _dOCLCF _dOCLCQ _dOCL _dOCLCQ _dI8M _dUV1 _dGPRCL _dOCLCQ _dCSA _dOCLCO _dNZCOR _dOCLCO _dGILDS _dOCLCQ _dOCLCO _dCPO _dOCLCO _dOCLCQ _dOCLCO _dOCLCQ _dUWO
050	0	0	_aHD38.15 _b.C36 1998
082	0	0	_a658.453 _221
100			_aCampbell, Nancy, _d1949- _946283
245	1	0	_aWriting effective policies and procedures : _ba step-by-step resource for clear communication / _cNancy Campbell.
260			_aNew York : _bAmerican Management Association, _c©1998.
300			_axiii, 397 pages ; _c29 cm
500			_aIncludes index.
505	0	0	_g1. _tWhat's a Policy, What's a Procedure? -- _g2. _tWhere Do I Start? -- _g3. _tIsn't There a Law Somewhere? -- _g4. _tWhat's the Best Way to Word This? -- _g5. _tIs There a Certain Format I Should Use? -- _g6. _tHow Do I Get Them to Read This? -- _g7. _tWhat's the Secret to Creating Good Manuals and Handbooks? -- _g8. _tDid I Forget Anything? -- _g9. _tNo One Ever Told Me About That -- _g10. _tBut That's Not the Way We've Always Done It -- _g11. _tWe Haven't Used That Procedure in Years -- _g12. _tWe're Thinking About Going On-Line.
520	1		_a"Every company needs policies and procedures in order to operate efficiently, avoid employee confusion and adhere to legal and regulatory guidelines. But writing these documents - and getting employees to actually pay attention to them - can be a challenge! Writing Effective Policies and Procedures provides you with a definitive guide to creating policies and procedures documents that people will read and use." "The book is written in a friendly, informal style, and it's loaded with pragmatic tools that make it easy to create the policy or procedure you need. Ready for immediate use, it walks you through the whole process, step by step, featuring examples, checklists, guidelines, quick tips, work plans, and forms."--Jacket.
650		0	_aManagement _vHandbooks, manuals, etc. _946284
650		0	_aBusiness report writing. _940385
650		0	_aStyle commercial. _946285
650	1	0	_aOrganization and Administration _vHandbooks. _946286
650	2	0	_aOrganizational Policy _vHandbooks. _946287
650	2	0	_aWriting _vHandbooks. _946288
942			_2ddc _cNONFIC
948			_hNO HOLDINGS IN NZWMT - 463 OTHER HOLDINGS