TY  - BOOK
TI  - The book of management: the ten essential skills for achieving high performance 
SN  - 9781405358996
AV  - HD31 
U1  - 658.3 22
PY  - 2008///-2009, 2010
CY  - London
PB  - Dorling Kindersley Ltd.
KW  - Personnel management (Human resource management)
KW  - Incentives in industry
KW  - Employee motivation
N1  - Includes bibliographical references and index; Managing people -- Motivating people -- Project management -- Achieving high performance -- Effective communication -- Interviewing people -- Presenting -- Negotiating -- Selling -- Working with difficult people
N2  - Managers at any level must master a wide range of business and personal skills in order to succeed. Originally published as part of the 'Essential Managers' series, this volume covers everything you need to know to perfect 10 core management skills, all in one place. Tables, illustrations and 'In Focus' panels on what to do in any situation, plus real-life case studies demonstrate how to maximise the benefits of creative management for yourself, your staff and your clients, conceive new ideas, develop new products and implement new practices
ER  -