TY  - BOOK
AU  - Lloyd, Kenneth L.,
TI  - Jerks at work: how to deal with people problems and problem people 
SN  - 1564148521
AV  - HF5549.5.E42 L58 2006
U1  - 658.3/045 22
PY  - 2006///
CY  - Franklin Lakes, N.J.
PB  - Career Press
KW  - Problem employees
KW  - Interpersonal relations
N1  - Includes index; Preemployment problems -- New employee on the block -- Bothered by bullying bosses -- Managers who still don't get it -- Employees who still don't get it -- Subordinates who still don't get it -- Mismanagement versus missing management -- Who's in charge? -- In all fairness -- The feedback backlash -- With friends like these -- Pros and conflicts -- Securely dealing with insecurity -- We can't go on meetings like this -- Training in action versus training inaction -- Dollars, sense, and incentives -- All in the family business -- Jerks online -- Jerks on cell phones -- Environmental impacts -- When jerks push the envelope -- Conclusion
N2  - Popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound advice as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous, classic, and current workplace (mis) behaviors past and present along with the most powerful strategies that readers can use today to deal effectively with them
ER  -